General terms & conditions

General terms & conditions

ARTICLE 1 - Scope of application

The present General Conditions of Sale apply, without restriction or reserve to all sales concluded by The Ridery concluded by The Ridery SARL ("the Seller") with consumers and non-professional buyers ("the Customer"), wishing to acquire the products offered for sale by the Seller ("The Products") on the website ("The Site").

They specify in particular the conditions of order, payment, delivery and management of the possible returns returns of Products ordered by the Customer.

These General Terms and Conditions of Sale may be supplemented by special terms and conditions on the website, before any transaction with the Customer.

The present General Conditions of Sale apply to the exclusion of all other conditions, and in particular those particularly those applicable to sales in stores or through other distribution and marketing channels. and marketing channels.

They are accessible at any time on the website and will prevail, if necessary, over any other version or other contradictory document. They are also communicated to the Customer upon request by any means.

These General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is the one in force on the website at the date of placing the order.

The modifications of these General Conditions of Sale are opposable to the users of the site Internet site as of the date they are put online and cannot be applied to transactions concluded previously.

The GTC are opposable to the customer who acknowledges, by checking a box or by clicking on the button provided for this purpose, to have had knowledge of them and to have accepted them before placing order. The validation of the order by its confirmation is worth adhesion by the purchaser to the GTC in force at the day of the day of the order whose conservation and reproduction are ensured by the Operator.

ARTICLE 2 - Seller's contact information

Seller's contact information is as follows:

The Ridery
851 506 188 00016 SIRET
Identification number VAT: FR05 851 506 188
8 avenue Paul Adam
01 76 35 05 70

The Ridery's registered office is located at the following address:

14 bis Jadin street
75017 Paris

ARTICLE 3 - Products offered for sale

The Site is a website for the online rental and sale of sports equipment (hereinafter the "Product(s)") open to any individual or legal entity using the Site (the "Customer").

The Products offered for sale on the website include: Wing, Barre, Twintip, Surfkite, Foil, Wingfoil, Harness, Neoprene, Accessories, Goodies (non exhaustive list).

The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the website The descriptions of the Products presented on the Site are established by the supplier or accessible on the manufacturer's website through a link on the Site.

The Customer is required to read them before placing an order.

The instructions for use of the Product, if it is an essential element, appear on the Site or are at the latest addressed to the delivery or the handing-over of the Product.

The choice and purchase of a Product is the sole responsibility of the Customer.

The photographs and graphics presented on the website are not contractual and cannot engage the responsibility of the Seller.

The Customer shall refer to the description of each Product in order to know its properties, essential features and delivery times, as well as, in the case of continuous or periodic supply of a good, the minimum duration of the periodical supply of a good, the minimum duration of the proposed contract.

The contractual information is presented in French and is subject to confirmation at the latest at the time of validation of the order by the Customer.

The Customer remains responsible for the methods and consequences of his access to the Site, particularly through the Internet. This access may involve the payment of fees to technical service providers such as Internet access providers, which remain at his expense. In addition, the Customer shall provide and be fully responsible for the equipment necessary to connect to the Site.

The Customer acknowledges that he has verified that the computer configuration he uses is secure and in working order.

ARTICLE 4 - Period of validity of the offer of Products

The offers of Products are within the limits of available stocks, as specified when the order is placed.

Products offered "IN STOCK" on are in stock and available in our store.

Products offered "ON ORDER" on are generally available in our suppliers' warehouses.

If a product offered "ON ORDER" on the site was out of stock at our supplier, we would contact you to inform you supplier, we will contact you to inform you, to propose a new delivery time or an equivalent replacement product. You will also have the possibility of claiming cancellation and refund of your order.

The products offered "ON BACK ORDER" on are the products of the upcoming season or products that SARL THE RIDERY expects to have in stock. We propose them in pre-order on our website so that you can reserve them.

Ils vous sont expédiés automatiquement dès leur réception. Vous serez informés de leur départ via mail, ou téléphone, ou via votre compte personnel sur le site

ARTICLE 5 - Orders

5-1. Creation of the personal customer area

To place an order on the Site, the Customer must first create his personal customer space. Once his personal customer area has been created, to access it, the Customer must identify himself using his personal and confidential secret password.

After the creation of his personal customer space, the Customer will receive an email confirming the creation of his customer space.

It is up to the Customer not to communicate his login and password. Each Customer undertakes to maintain strict confidentiality regarding the data, in particular the user name and password and password, allowing him/her to access his/her customer area, the Customer acknowledges that he/she is the only one responsible for The Customer acknowledges that he/she is solely responsible for accessing the Service using his/her login and password, unless fraud is proven. Each Customer also undertakes to inform the Operator without delay in the event of loss, misappropriation or fraudulent use of his login and/or password.

The Customer undertakes at the time of his registration to :

  • Provide real, accurate and up-to-date information at the time of entry into the service registration form service registration form, and in particular not to use false names or addresses, or names or addresses without being authorized to do so.
  • Maintain enrollment data to ensure that it is real, accurate and up-to-date at all times.

  • The Customer further agrees not to make available or distribute any unlawful or objectionable information (such as defamatory information or information constituting impersonation) or harmful (such as viruses). In the contrary case, the Operator will be able to suspend or terminate the Customer's access to the Site at his exclusive fault.

    5-2. Conditions for placing the order

    Customer must be at least eighteen (18) years of age and have the legal capacity to place and fulfill any Order or be authorized to place and fulfill any Order and be able to prove it at any time upon request by The Ridery.

    The Customer will be asked to provide identifying information by completing the form available on the available on the Site. The sign (*) indicates the mandatory fields that must be filled in for the Renter's order to be processed by The Ridery. The Customer can check on the Site the status of his order status. The information that the Customer provides to The Ridery during an order must be complete, accurate and up to date. The Ridery reserves the right to ask the Renter to confirm, by any appropriate means, its identity, its eligibility and the information provided.

    The Customer acknowledges that he/she has the required capacity to contract and acquire the Products offered on the Site.

    5-3. Placement of the order

    It is up to the Customer to select on the website the Products he/she wishes to order, according to the following ordering process:
  • Validation of the basket

  • After having selected the Product(s) in the desired quantities by clicking on the link, the Customer continues the order validation process by going to the "Shopping Cart" page.

    The Customer must then validate his basket by clicking on "Place order".

  • Information of the billing and delivery address by the Customer

  • Choice of delivery method and location.

  • The Customer chooses the place of delivery of the Products among the following choices: at the delivery address or directly to the Stock The Ridery (The Ridery, 8 avenue Paul Adam, 75017, Paris).

  • Choice of the payment method

  • Payment can be made by credit card in person or online, PayPal or by transfer. In accordance with Article 7 of the previous General Conditions of Sale.

  • Summary and verification of the order

  • The Customer has the possibility to check the details of his order, its total price and to go back to the previous pages to correct any errors before confirming acceptance. It is the Customer's responsibility to check the accuracy of the order and to report or rectify immediately any error.

    The registration of an order on the Site is realized when the Customer accepts the present General Terms and Conditions of Sale by checking the box provided for this purpose and validates his order. This validation implies the acceptance of the entirety of the present General Conditions of Sale as well as the general conditions of use of the Site.

    The validation of the order by the Customer is worth acceptance without restriction nor reserve of the present General Conditions of Sale.

    The sale is final only after the Customer has received confirmation of the acceptance of the order by the Vendor by e-mail, which must be sent without delay and after collection by the Vendor of the full price and after receipt by the Seller of the full amount of the deposit due.

    Any email that will be sent to the Customer in the context of an order will be sent to the email address that the Customer uses to identify himself in his customer area.

    Any order placed, validated by the Customer and confirmed by the Seller, under the conditions and according to described above, on the website constitutes the formation of a contract concluded at a distance between the Customer and the Seller.

    Unless proven otherwise, the data recorded in the Seller's computer system shall constitute proof of all transactions concluded with the Customer.

    Seller reserves the right to cancel or refuse any Customer order when:

  • There would be a dispute relating to the payment of a previous order of the Customer;
  • The Customer's order history shows that there are outstanding amounts from previous orders;
  • One of the Customer's previous orders is the subject of a dispute currently being processed;
  • The Customer would not respect the General Conditions in force at the time of his order;
  • The Customer has not responded to a request for confirmation

  • The Customer will be able to follow the evolution of his order on the Site in the personal customer account as well as by email.

    5-4. Modification of the order

    Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be modified.

    5-5. Cancellation of the order

    Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be cancelled, except in the event of the exercise of the right of withdrawal or in the event of force majeure.

    ARTICLE 6 - Fees

    The Products are supplied at the current prices listed on the website, upon registration of the order by the Seller. Prices are expressed in Euros, exclusive of tax and VAT.

    The prices take into account possible reductions which would be granted by the Salesman on the Site.

    These prices are firm and non revisable during their period of validity, as indicated on the Site, the Seller reserves the right, outside of this period of validity, to modify the prices at any time. They do not include the costs of processing, shipping, transportation and delivery, which are charged in addition, under the conditions indicated on the Site and calculated prior to the placing of the the order.

    If the Customer requests a faster or more expensive shipping method than standard shipping, the additional shipping costs, as they appear at the time of validation of the order by the Customer, are entirely at his expense.

    The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.

    An invoice may be issued by the Seller and given to the Customer upon delivery of the Products ordered. A digital invoice is available to the Customer in the "my account" area or by email. The Vendor also advises the Customer to print and/or archive this invoice on a reliable and durable as proof.

    ARTICLE 7 - Terms of payment

    The price is payable in cash, in full or in the case of products "on order" by deposit of 50% of the total price of the product subject of the contract, on the day the order is placed by the Customer by secure payment.

    The Customer pays the price as follows:
  • by credit cards: Credit card, Visa, MasterCard, other credit cards;
  • by electronic wallet ;
  • by bank transfer.

  • Payment by credit card is irrevocable, except in the case of fraudulent use of the card. In this case, the Customer may request the cancellation of the payment and the return of the the corresponding amounts.

    The Customer's order is registered and validated upon acceptance of payment by the bank. The Customer's account will be debited with the corresponding amount only when (i) the data of the credit card used has been verified and (ii) the debit has been accepted by the bank that issued the credit card.

    The impossibility of debiting the amounts due will result in the immediate nullity of the sale. In particular, the credit card may be refused if it has expired, or if it has reached the maximum amount of expenditure to which the Customer is entitled or if the data entered is incorrect.

    The payment is made directly on the secure bank servers of the Operator's bank, the Customer's bank details do not pass through the Site. The payment data are exchanged in encrypted mode thanks to the SSL (Secure Socket Layer) protocol. The Operator uses the solution online payment solution STRIPE.

    The Customer can pay his order by bank transfer. At the time of the order, the Seller will communicate the details of the account on which to make the transfer, as well as the order reference to be indicated in the transfer order.

    In the event of late payment and payment of the sums due by the Customer beyond the time limits and after the date of payment appearing on the invoice sent to the latter, late payment penalties calculated at the weekly rate of 10% of the amount including VAT of the purchase price, plus shipping costs, appearing on the said invoice, will be automatically and by right acquired by the without any formality or prior notice.

    Late payment shall also result in the immediate payment of all sums due by the Customer, without prejudice to any other action that the Seller may be entitled to take in this respect, against the Customer.

    Payments made by the Customer shall not be considered final until the Seller has collected the sums due.

    In addition, the Seller reserves the right, in the event of non-compliance with the payment conditions listed above, to suspend or cancel the delivery of orders in progress made by the Customer.

    The Customer shall not be charged any additional costs beyond those incurred by the Seller for the use of a payment method shall be charged to the Customer.

    ARTICLE 8 - Shipments

    The Products ordered by the Customer will be delivered in particular in Metropolitan France within the time the shipping time indicated on the Product sheet, plus the processing and delivery time to the address indicated by the Customer when ordering on the website

    Delivery is constituted by the transfer to the Customer of the physical possession or control of the Product to the Customer.

    Except in special cases or when one or more Products are unavailable, the Products ordered will be delivered in one go.

    The Vendor undertakes to make its best efforts to deliver the products ordered by the Customer within the above-mentioned deadlines. However, these deadlines are communicated as an indication. If the Products ordered have not been delivered within a period of 2 months after the indicative delivery date, for any other than force majeure or the fault of the Customer, the sale may be cancelled at the written request of the Customer in the conditions foreseen in the articles L 216-2 L 216-3 L241-4 of the Code of the consumption. The sums paid by the Customer will be then restored to him at the latest in the fourteen days which following the date of denunciation of the contract, to the exclusion of any compensation or retention.

    In case of non-conformity of the delivered Product, the Seller - undertakes to remedy it or to reimburse the Customer, as indicated in the article - "Responsibility of the Seller - Guarantee".

    The Seller shall bear the transport risks and shall be obliged to reimburse the Customer in case of damage caused during transport.

    In the event of a particular request by the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the Seller, the related costs shall be subject to specific additional invoicing, based on an estimate previously accepted in writing by the Customer.

    The Seller also offers free delivery directly to The Ridery Stock at the following address:

    8 avenue Paul Adam
    75017 Paris

    The Customer is required to check the condition of the delivered products. He has a period of 2 years from the delivery to formulate any reserves or complaints for nonconformity or apparent defect of theProducts delivered (e.g. damaged package already opened ...), with all related documents (photos in particular):
  • To the following e-mail address;
  • Or by mail to the following address:
    8 avenue Paul Adam
    75017 Paris

  • After this period and in the absence of having respected these formalities, the Products will be deemed to be in conformity and free of any apparent defect and no claim can be validly accepted by the Seller.
    The Seller shall refund or replace as soon as possible and at its own expense, the Products delivered for which the defects of conformity or the apparent or hidden defects will have been duly proved by the Customer, under the conditions provided for in Articles L 217-4 and following of the Consumer Code and those provided for in these General Terms and Conditions of Sale (see guarantees, in particular).

    ARTICLE 9 - Transfer of ownership - Transfer of risks

    The transfer of ownership of the Vendor's Products to the Customer shall only take place after full payment of the price by the latter, regardless of the date of delivery of said Products.

    Whatever the date of transfer of ownership of the Products, the transfer of the risks of loss and deterioration relating to them, will only be realized at the moment when the Customer takes physical possession of the Products, with the carrier's delivery note serving as receipt. The Products travel at the risk of the Seller.

    ARTICLE 10 - Right of withdrawal

    In accordance with the legal provisions in force, the Customer has a period of fourteen days from the receipt of the Product to exercise his right of withdrawal from the Seller, without having to justify his reasons or pay a penalty, for exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within 14 days following the notification to the Seller of the Customer's decision to withdraw.

    The returns are to be made in their original condition and complete (packaging, accessories, instructions ...) allowing them to be put back on the market in the same condition as when they were sent by the Seller, accompanied by the purchase invoice. The product must not have been used by the Customer.

    Damaged, soiled or incomplete Products are not accepted.

    The Products having been the subject of a personalization with the request of the Customer are not taken again.

    The right of withdrawal can be exercised online, using the withdrawal form (Annex 2) available on the Site, in which case an acknowledgement of receipt on a durable medium shall be immediately will be immediately communicated to the Customer by the Vendor, or any other unambiguous statement expressing expressing the will to withdraw.

    In case of exercising the right of withdrawal within the above-mentioned period, only the price of the Product(s) purchased and the delivery costs will be reimbursed; the return costs will be charged to the Customer.

    Seller shall not be obligated to reimburse any additional costs if Customer has expressly chosen a delivery method that is more expensive than the standard delivery method offered by the Seller.

    The refund will be made within 14 days from the notification to the Seller of the decision to withdraw.

    After this period of 14 days, we reserve the right to take back one or more items at the same or lower at a price equal to or lower than the original purchase price.

    This takeover will be in the form of a trade credit with a validity of 6 months.

    ARTICLE 11 - Seller's liability - Warranty

    The Products sold on the Site comply with the regulations in force in France and have performances compatible with non-professional use.

    The Products supplied by the Seller benefit by right and without additional payment, independently of the right of withdrawal, in accordance with the legal provisions:
  • of the legal guarantee of conformity, for the apparently defective, damaged or damaged Products or damaged or not corresponding to the order,
  • the legal warranty against hidden defects resulting from a defect in material, design or manufacture affecting the products delivered and making them unfit for use, under the conditions and in accordance with the use, under the conditions and according to the modalities mentioned in the box below and defined in the appendix to these General Terms and Conditions of Sale (Warranty of Conformity/ Warranty of Hidden Defects).

  • It is reminded that within the framework of the legal guarantee of conformity, the Customer
  • shall have a period of two years from the delivery of the goods to take action against the Seller;
  • may choose between repairing or replacing the Product ordered, subject to the conditions the cost conditions provided for in Article L 217-9 of the Consumer Code;
  • is exempted from proving the existence of the defect of conformity of the Product during the twenty four months following the delivery of the Product.

  • The legal guarantee of conformity applies independently of the commercial guarantee that may cover the Product.

    The Customer may decide to implementwarranty against hidden defectsProduct in accordance with article 1641 of the Civil Code; in this case, he can choose between the resolution of the sale or a reduction of the sale price in accordance with 1644 of the Civil Code.

    In order to assert his rights, the Customer shall inform the Seller, in writing, of the non-conformity of the Products within a maximum period of 2 years from the delivery of the Products or from the discovery of hidden defects within the above-mentioned time limits and return or bring back to the store the defective in the state in which they were received with all the elements (accessories, packaging, instructions...).

    Seller will refund, replace or repair Products or parts under warranty found to be non-conforming or defective.

    The shipping costs will be reimbursed on the basis of the invoiced rate and the return costs will be reimbursed on presentation of the receipts, provided that the guarantee is effectively applied.

    Refunds for Products found to be non-conforming or defective will be made as soon as possible and no later than 15 days following the observation by the Seller of the defect of conformity or the hidden defect.

    The refund will be made by crediting the Customer's bank account or by bank check sent to the Customer.

    The responsibility of the Salesman could not be committed in the following cases:
  • Non-compliance with the legislation of the country in which the products are delivered, which it is to verify by the customer,
  • Failure to comply with the installation, use and maintenance instructions for the products,
  • Use of the Products not in accordance with their intended purpose
  • Deterioration and normal wear and tear of the Products,
  • Modification of the Products, or impact by torsion, compression, drop or abnormal impact of the of the Product.

  • The Seller's warranty is, in any event, limited to the replacement or refund of Products that do not conform or are defective.

    The assessment of the application of the warranty will be made by an independent repairer appointed by The Ridery :

    Bruno Thomas -

    The certificate as well as the photos taken by the repairer are proof of the condition of the product.

    Sur les articles neufs

    The new packaged products that we sell are manufactured by major brands for their seriousness and their quality of manufacture.

    As such, the customer benefits from a manufacturer's warranty which covers the legal warranty against all hidden defects.

    Sur les articles d’occasion

    The second hand products, are all checked by an independent workshop. If a repair has been carried out on the product, it will be guaranteed by the workshop for a 6 months. The workshop indicates on the "inspection certificate" a note concerning the general condition of the product, the repairs that have been carried out on it and any other remark that the workshop deems relevant.

    Upon receipt of the used product, if the condition of the product does not correspond to the one presented on the certificate, you can return the product. This will be done at the expense and risk of the customer. Any degradation of the material due to insufficient packaging will not engage the responsibility of the company SARL THE RIDERY. It is strongly advised to pack well the defective product. In the case where SARL THE RIDERY would judge that the product is indeed not in conformity, then the customer will be refunded or the product exchanged. In the case where the product is judged to be in conformity with its certificate, the article 7 mentioned above will be applied concerning the amount of the return of the material. If the customer wishes to have the product sent back to him, this shipment will be entirely at his expense.

    The application of the guarantees

    The above mentioned warranties are subject to normal use of the product, and any request is made to

    The return of defective goods will be at the expense, risk and peril of the customer. Any damage of the material due to an insufficient packing could not engage the responsibility of the company SARL THE RIDERY. It is strongly advised to pack well the defective product.

    Products returned with postage due will be systematically refused.

    After intervention of the SAV, the payment of the carriage costs for the return of the product can be requested.

    If it turns out that the returned equipment was not the subject of a return authorization and/or that it is not affected by a defect within the framework of the guarantee, it will be returned to the customer with postage due.

    ARTICLE 12 - Protection of personal data

    In application of the law 78-17 of January 6, 1978 modified by the law n°2018-493 of June 20, 2018, it is reminded that the personal data requested from the Customer is necessary for the processing of his order and to establish invoices, in particular.

    This data may be communicated to any of the Vendor's partners in charge of the execution, processing, management and payment of orders.

    The processing of information communicated through the Site complies with the legal requirements regarding the protection of personal data, the information system used ensuring optimal protection of this data.

    The Customer has, in accordance with national and European regulations in force, at any time, a right of access, rectification, opposition, deletion and portability of all his personal data by proving his identity by attaching a copy of an identity document to the request and by writing to :
  • To the following e-mail address;
  • Or by mail to the following address:
    8 avenue Paul Adam
    75017 Paris

  • ARTICLE 13 - Intellectual Property

    The content of the website is protected by French and international laws relating to intellectual property.

    Any total or partial reproduction of this content is strictly forbidden.

    ARTICLE 14 - Force majeure

    The Parties shall not be liable if the non-performance or delay in the performance of any of their obligations, as described herein, is due to a case of force majeure, as defined in Article 1218 of the Civil Code.

    ARTICLE 15 - Applicable Law - Language

    The present General Terms and Conditions of Sale and the operations resulting from them are governed by French law.

    They are written in French. In the event that they are translated into one or more languages languages, only the French text will be deemed authentic in the event of a dispute.

    ARTICLE 16 - Disputes

    All the litigations to which the operations of purchase and sale concluded in application of the present terms and conditions of sale could give rise to, concerning both their validity, their interpretation, their execution, their cancellation, their consequences and which could not be resolved between the seller and the customer will be submitted to the competent jurisdictions.

    Any dispute must be preceded by an attempt at amicable settlement.

    The Customer is informed that he can in any case resort to a conventional mediation, in particular with the Consumer Mediation Commission (C. cons. art. L 612-1) or with the existing sectoral mediation bodies, whose references are given on the website Internet or to any alternative dispute resolution method (conciliation, for conciliation, for example) in the event of a dispute.

    ARTICLE 17- Hypertext links

    The hypertext links available on the Site may lead to third-party sites not published by the Operator. They are provided solely for the convenience of the Customer, in order to facilitate the use of resources available on the Internet. If the Customer uses these links, he/she will leave the Site and agree use the third party sites at their own risk or, if applicable, in accordance with the terms and conditions that governing them.

    The Customer acknowledges that the Operator does not control or contribute in any way to the elaboration of terms of use and/or content applying to or appearing on these third party sites.

    Consequently, the Operator cannot be held responsible in any way whatsoever for the fact of these hypertext links.

    In addition, the Customer acknowledges that the Operator does not endorse, guarantee or take over all or part of the conditions of use and/or the contents of these third party sites.

    The Site may also contain promotional hypertext links and/or advertising banners referring to third party sites not published by the Operator.

    The Operator invites the Customer to inform him of any hypertext link present on the Site which would allow to access a third party site proposing content contrary to the laws and/or good morals.

    The Customer may not use and/or insert a hyperlink to the site without the prior written consent of the of the Operator on a case by case basis.

    ARTICLE 18 - Pre-contractual information - Customer acceptance

    The fact that a natural person (or legal entity), to order on the site Internet site entails full acceptance of these Terms and Conditions of Sale and obligation to pay for the Products ordered, which is expressly recognized by the Customer, who renounces, in particular, to prevail himself of any document, which would be unenforceable against the Seller.

    The Customer acknowledges having been informed, prior to the placing of his order and the conclusion of the contract, in a legible and comprehensible manner, of the present General Terms and Conditions of Services and of all the information listed in article L. 221-5 of the Consumer Code, and in particular the following information:
  • The essential characteristics of the Services, taking into account the communication medium used and the Service concerned;
  • The price of the Services and related costs (e.g. delivery);
  • In the absence of immediate execution of the contract, the date or period within which the Provider will provide the Services ordered;
  • The information relating to the identity of the Provider, its postal, telephone and electronic contact details, and its activities, if not apparent from the context, shall not be disclosed,
  • Information on legal and contractual guarantees and their implementation methods
  • The functionality of the digital content and, where appropriate, its interoperability;
  • The possibility of resorting to conventional mediation in the event of a dispute ;
  • Information on the right of withdrawal (existence, conditions, deadline, procedures for exercising this right and standard withdrawal form), the procedures for cancellation and other important contractual conditions.
  • Accepted means of payment.

  • ARTICLE 19 - Independence of clauses

    The possible cancellation of one or more clauses of the present general terms of sale by a jurisdiction or by a competent authority shall not affect the other stipulations which shall continue to produce their full and complete effect.


    Article L217-4 of the Consumer Code

    The seller is obliged to deliver a good in conformity with the contract and is responsible for any defects in conformity existing at the time of delivery. He shall also be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter has been put at his charge by the contract or has been under his responsibility.

    Article L217-5 of the Consumer Code

    To conform to the contract, the property must be fit for the purpose ordinarily expected of similar property and, where applicable :
  • correspond to the description given by the seller and have the qualities that the seller has presented to the to the buyer in the form of a sample or model
  • have the qualities that a purchaser may legitimately expect, having regard to the public statements made by the seller, by the producer or by his representative, in particular in the advertising or labelling
  • Or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and that the latter has accepted.

  • Article L217-12 of the Consumer Code

    The action resulting from the defect of conformity is prescribed by two years as from the delivery of the good.

    Article L217-16 of the Consumer Code

    When the buyer asks the seller, during the course of the commercial warranty granted to him at the time of the purchase or repair of movable property, a repair covered by the warranty, any period of immobilization of at least seven days shall be added to the duration of the warranty period that was still to run. This period runs from the date of the buyer's request for intervention or from the availability for repair of the goods in question, if this availability is subsequent to the request for intervention.

    Article 1641 of the Civil Code

    The seller is bound by the warranty for latent defects of the thing sold which make it unfit for the purpose for which it was intended, or which so diminish that purpose that the buyer would not have acquired it, or would have given only a lower price, if he had known about them.

    Article 1648 paragraph 1 of the Civil Code

    The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.

    Article 1218 of the Civil Code

    Force majeure in contractual matters occurs when an event beyond the control of the debtor could not reasonably be foreseen at the time of the conclusion of the contract and the effects of which cannot be avoided by appropriate measures, prevents the debtor from performing his obligation.
    If the impediment is temporary, performance of the obligation is suspended unless the resulting delay justifies termination of the contract. If the impediment is definitive, the contract is terminated and the parties are released from their obligations under the conditions provided for in Articles 1351 and 1351-1.


    This form must be completed and returned only if the Customer wishes to withdraw from order placed on except for exclusions or limitations to the exercise of the right of withdrawal to the applicable General Terms and Conditions of Sale.

    To the attention of

    8 avenue Paul Adam

    I hereby give notice of withdrawal from the contract for the services ordered below:
  • Ordering of the "date":.........
  • Order number:...............
  • Customer's name:...........
  • Customer's address:.....................

  • I certify on the honor not to have used the Products ordered before withdrawal.

    Signature of the Client (only in case of notification of this form on paper) :